This is an English translation of the Korean original. If they differ, the Korean text governs.

Terms of Service

Chapter 1. General provisions

Article 1. Purpose

These terms govern the rights, obligations, responsibilities, and other necessary matters between A.PEN Co., Ltd. (the “Company”) and users concerning all services (the “Services”) provided by the Company. They also apply, to the extent compatible with their nature, when users use the Company's smartphone or tablet apps.

Article 2. Definitions

1. “Platform” means the virtual place of business established using computers and other information and communications facilities to transact content or services with users. It also refers to the business operating that online mall.
2. “Content” includes pre-produced video and other related materials or information provided online by the Platform, regardless of information format, including symbols, text, voice, sound, images, or video used on information and communications networks.
3. “User” means a member or non-member who accesses the Platform and uses its Services under these terms.
4. “Member” means a person who registers with the Platform and receives a member ID. Members may create content as authors or consume content or services provided by the Platform.
5. “Non-member” means a person who uses the Platform's Services without registering.
6. “ID” means a combination of letters or numbers chosen by a member and approved by the Platform to identify the member and enable use of the Services.
7. “Password” means a combination of letters, numbers, or special characters chosen by the member to verify that they are the holder of the ID and protect confidentiality.
8. “Points” means a means of purchasing and paying for content or services under Article 16.
9. “Credits (paid points)” means a payment instrument purchased by members using cash or another payment method designated by the Platform to use content or services directly provided by the Platform. Credits may be used only for content and services directly provided by the Platform, and not for goods or services sold by third parties.
10. “Individual terms” means documents distributed or posted by the Company requiring users to comply with requirements for a Service, separately from these terms, under names such as terms, guidelines, policies, or rules.

Article 3. Disclosure, explanation, and amendment of terms

1. The Platform posts these terms, its business name and representative's name, business address (including an address for consumer complaints), email address, business registration number, mail-order business registration number and the receiving authority's name, and a link to the Fair Trade Commission's mail-order business disclosure page on its initial service screen so users can easily find them. The terms themselves may be accessible through a linked screen.
2. Before a member agrees, the Platform must provide a separate linked screen, pop-up, or similar means to explain important provisions, including withdrawal and refund conditions, and obtain the member's confirmation.
3. The Platform may amend these terms when necessary within the limits of applicable law, including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Door-to-Door Sales, and the Framework Act on Consumers. In principle, amendments are announced in service notices from 7 days before their effective date. If an unavoidable amendment disadvantages members, individual notice is given by the methods in Article 7 at least 30 days beforehand.
4. If, in the announcement or notice under the preceding paragraph, the Platform clearly states that a member will be deemed to approve unless they object during the period from the announcement or notice until 7 days after the amended terms take effect, and the member expresses no intention, they are deemed to approve.
5. Members may refuse amended terms. A member who refuses must stop using the Services and may terminate the service contract. Services subject to the amended terms may become unavailable.
6. These terms take effect for every member who agrees. In principle, they apply from the date of agreement until service use ends (termination), although some provisions may remain effective afterward.
7. Matters not specified and interpretation of these terms follow individual terms, the Act on the Regulation of Terms and Conditions, other laws relating to the Services, or commercial practice.
8. This article also applies to non-members who agree to these terms and use the Services.

Chapter 2. Service contract and information protection

Article 4. Registration

A service contract is formed and the applicant becomes a member when the applicant completes the Platform's registration form, agrees to matters requiring consent, including these terms and the Personal Data Consent Form, and the Platform accepts the application.

Article 5. Registration restrictions

1. The Platform may refuse registration in the following cases:
   1. Use of another person's name, email, or other personal data.
   2. A person subject to suspension or another sanction voluntarily terminates their contract and seeks to register again during the sanction period.
   3. False information, omissions, or errors in the registration form.
   4. An intention to use the Services for improper purposes.
   5. Other violations of applicable law or the Company's terms.
   6. Confirmation that a person under 14 registered without a legal representative's consent.
2. The Platform may defer acceptance in the following cases:
   1. Insufficient service facility capacity.
   2. A technical problem affecting service provision.
   3. Other financial or technical circumstances the Platform considers necessary.
3. Members must notify the Platform of changes to registered information within a reasonable period, for example by editing their profile. Members are responsible for damage caused by failing to notify the Platform.

Article 6. Member IDs and passwords

1. Members are responsible for managing their IDs and passwords.
2. Members must not allow third parties to use their IDs or passwords.
3. If an ID or password is stolen or used by a third party, the member must immediately notify the Platform and follow its instructions or measures. Unless the Platform acted intentionally or with gross negligence, it is not obliged to compensate damage arising from failure to follow those instructions or measures in relation to theft or third-party use.

Article 7. Notices to members

1. Unless otherwise specified, the Platform may notify members by email, phone, a login notification window, electronic message, notification messaging, or other service notification means provided by the member.
2. Matters without a material effect on member rights may be announced within the Services for at least 7 days instead of individual notice under paragraph 1.
3. Members agree to receive electronic documents, including written contract details and receipt confirmations provided under these terms and applicable law, in the service document inbox (in-app inbox). This is the information processing system designated by the member under Article 6(2) of the Framework Act on Electronic Documents and Transactions. The Platform also notifies members of delivery to that inbox, for example through an app notification.
4. Members may choose at any time in service settings to receive electronic documents at their registered email address in addition to the inbox in paragraph 3.

Article 8. Personal data protection

1. The Platform may collect the minimum personal data necessary to fulfill duties under applicable law, including the Act on Consumer Protection in Electronic Commerce, and provide the Services.
2. The Platform establishes a Privacy Policy to protect user data and endeavors to protect it under the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and other applicable law. See the Privacy Policy for details.
3. The Platform may entrust processing to domestic or overseas processors as necessary for the Services. The Privacy Policy discloses processors, entrusted tasks, overseas transfers, how to refuse transfers, and the effects of refusal.
4. Under Article 28-2 of the Personal Information Protection Act, the Platform may process data pseudonymized so that specific individuals cannot be identified, without consent, for statistics, scientific research (including developing and validating new services and features), or public-interest archiving.

Chapter 3. Use of the Services

Article 9. Service content and changes

1. The Platform provides members with:
   1. Registration, account management, login, and identity identification.
   2. Reading and ownership access to story content and short-form videos posted by author members.
   3. Author writing and publishing services and creative support features (including converting episode text into images or webtoon UX and suggesting representative work phrases).
   4. Personalized recommendations, continue reading, and personalized home and list screens based on analysis of reading and viewing history, view counts, time spent, search history, and other usage records.
   5. Member interactions, including comments, episode reactions, and bookmarks.
   6. Contests and events.
   7. Payment of work license fees to creative members.
   8. Service notices, notifications, and customer support (complaint handling).
   9. Other services designated and announced within the Platform.
2. The Platform analyzes member usage records to provide paragraph 1(3) and (4), which are essential components of the Services it has agreed to provide. The Privacy Policy specifies data items, retention and use periods, processing entrustment, and overseas transfers.
3. The Platform may change the Services for operational or technical reasons, announcing the changed content and date within the Services.
4. When changing Services contracted with members, the Platform announces the reasons beforehand by the methods in Article 7 and gives individual notice under that article if members are materially affected.
5. In that case, the Platform compensates member losses relating to paid Services, unless it proves absence of intent or negligence. This compensation does not apply to free Services.

Article 10. Service interruption

1. The Platform may suspend all or part of the Services for policy changes, necessary technical specification changes, or other substantial reasons, including:
   1. Regular or temporary inspections for maintenance or repair.
   2. Power failures, facility failures, or usage surges that hinder normal use.
   3. Circumstances preventing continuation, including affiliate contract termination or government orders or regulations.
   4. Necessary responses to unexpected instability, including hacking or communications incidents.
   5. Natural disasters, national emergencies, or other force majeure.
2. The affected Services are announced or notified beforehand under Article 7; individual notice is given under that article for material effects on members. If advance notice is impossible due to unforeseeable or uncontrollable causes (such as disk or server failure or system downtime without Platform fault), notice may follow afterward.
3. The Platform endeavors to resume Services as soon as possible after a suspension under paragraph 1.
4. The Platform may end all Services if continuation is difficult for substantial business reasons, including closure following a business transfer, split, or merger, or a significant decline in profitability. Notice is posted within the Services at least 30 days before the end date.

Article 11. Platform obligations

1. The Platform must not act unlawfully, contrary to these terms, or against public order and morals, and must endeavor to provide continuous, stable Services under these terms.
2. The Platform must maintain a security system protecting member personal data (including credit information) so members can safely use internet services.
3. The Platform is liable for member damage caused by unfair labeling or advertising under Article 3 of the Act on Fair Labeling and Advertising.
4. The Platform does not send unwanted commercial promotional emails to members.

Article 12. User obligations

Users must not engage in the following conduct. The Platform may impose Article 13 sanctions or pursue civil or criminal liability for violations.

1. Registering false information when joining, applying, or making changes.
2. Threatening the lawful order by interfering with others' use or misappropriating their information.
3. Arbitrarily changing Platform-posted information.
4. Sending or posting unauthorized information, including computer programs.
5. Infringing Platform or third-party intellectual property, including reverse engineering or analysis.
6. Defaming or obstructing the business of the Platform or third parties.
7. Posting obscene or violent messages, images, audio, or other material contrary to public order and morals.
8. Using the Services for profit without Platform consent.
9. Violating the Specialized Credit Finance Business Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, other law, these terms, or Platform policies.
10. Posting prohibited content (including adult content, BL, and GL, as separately detailed by the Platform).

Article 13. Account deletion and usage restrictions

1. Members may request account deletion at any time, and the Platform processes it immediately. Termination may be restricted for up to 90 days until the relevant cause is resolved in either case below:
   1. An investigative or judicial authority requests investigation, seizure, or search of the account due to a user violation of law.
   2. Dispute mediation, litigation, or another service-related procedure between the Platform and user is ongoing and account information is necessary to resolve it.
2. On termination, all registered information, posts, and other data are deleted immediately, except information the Platform must retain for a period under law. The Platform may also retain data it is legally obliged to keep or the member agreed to retain, data the member publicly posted and did not delete before leaving, and data required by the Platform and user under Article 14(7).
3. For violations of these or individual terms or Article 12, the Platform may delete posts, temporarily hide them for up to 30 days, or restrict use through warnings after advance notice, temporary suspension, or permanent suspension.
4. Notwithstanding paragraph 3, the Platform may immediately impose permanent suspension or terminate the contract for unlawful conduct such as identity or payment theft violating the Resident Registration Act, illegal programs or operational interference violating the Copyright Act, or illegal communications, hacking, malware distribution, or exceeding access authority violating the Act on Promotion of Information and Communications Network Utilization and Information Protection.
5. After a restriction, the Platform may revoke membership if the same conduct recurs at least twice or the cause is not remedied within 30 days.
6. On revocation, membership registration is canceled. The Platform notifies the member and allows at least 30 days to explain before cancellation.
7. The Platform may restrict use to protect member information if a member does not log in for at least one consecutive year.
8. Users may contest sanctions under this article by contacting customer support.
9. The Platform may refuse refund requests from persons who have deleted their accounts.

Article 14. Copyright and posts

1. Copyright in posts made through the Services belongs to the posting user (the “Author”). Authors retain the right to create derivative works. Commercialization as video, webtoons, publications, drama, film, or similar forms proceeds with author consent under a separate contract or work license fee policy.
2. A separate policy governs work license fees for paragraph 1 posts.
3. Copyright and other intellectual property in works created directly by the Platform belong to the Platform.
4. Users must not reproduce, transmit, publish, distribute, broadcast, otherwise commercially use, or let third parties use information obtained through the Platform in which the Platform holds intellectual property, without its prior consent.
5. For posts they create or provide through the Services, users grant the Platform the right to modify, isolate, or delete them as necessary for smooth service provision and operation, including in-platform provision, exposure, recommendation, translation, webtoon UX conversion, and promotion. In exchange for Article 28 work license fees, users license reproduction, public transmission (including making available), display, distribution, and rental. The Platform may sublicense necessary use to third parties contractually involved in providing its Services and advertising solely for those purposes. If content is used beyond these purposes or improperly, users may delete it or request deletion at any time through service settings or customer support.
6. Regardless of the preceding paragraph's effect, posts distributed for sharing or with member consent are deemed authorized for use, display, distribution, and modification.
7. Purchasers may freely use purchased story content permanently and short-form videos for 30 days after purchase. For this, authors grant the Platform the right to modify, isolate, or delete posts as necessary and license reproduction, public transmission (including making available), display, distribution, and rental to purchasers in exchange for the purchase price and to the Platform in exchange for Article 28 work license fees.
8. If a post violates law, a rights holder may request suspension or deletion through statutory procedures, and the Platform may act under applicable law.
9. If the Platform posts user reviews, it discloses who may write reviews, posting periods, rating criteria and effects, deletion criteria, and objection procedures on the first review screen or a directly linked screen.
10. Even without a rights holder's request, the Platform may delete or temporarily restrict a post for the reasons below. Before acting, it must notify the posting user of the reasons and objection methods. If law provides otherwise or urgency prevents advance notice, notice follows without delay.
    1. The post is considered unlawful or connected to criminal activity.
    2. Reasonable grounds indicate infringement of Platform or third-party rights.
    3. False identity or service-use information was entered.
    4. The post violates these terms or individual terms specifically published by the Platform, including on its website.
11. Authors agree to processing of paragraph 1 posts as necessary to provide Article 9(1)(3) creative support features and diagnose or improve their errors. Posts are not used for other purposes under this paragraph.
12. Authors warrant that their posts do not infringe third-party copyright or other rights and do not violate applicable law.
13. If a third party asserts infringement or claims damages because of an author's post, the author must resolve the dispute at their own responsibility and expense. Unless it acted intentionally or negligently, the Platform bears no responsibility for the dispute and may claim compensation from the author for resulting Platform damage.
14. In paragraph 13 cases, the Platform may suspend or delete posts or take other necessary measures under applicable law, following paragraphs 8 and 10.

Article 15. Paid Services

1. The Platform may charge for all or part of the Services.
2. For paid Services, the Platform may separately establish and provide a Paid Service Operating Policy covering fees, payment, exchanges, and refunds.

Article 16. Points

1. Points are earned and used within the Platform. The Platform may award them for specified service use, including events. Awards by amount or product may vary with policy.
2. 10 points allow one episode to be read free within that month. Members may use points alone or with other payment methods under Platform conditions.
3. The Platform may restrict payment instruments based on content or service characteristics or policies of point usage locations. Points may be restricted for certain order types.
4. Platform policies govern details of point awards and use, disclosed through links or similar means on service pages. They apply equally to all members, although notices and processing may be restricted for dormant members under applicable law.
5. Points cannot be converted to cash or refunded.
6. Points expire without restoration in any of the following cases:
   1. Expiry of the limitation period.
   2. Expiry of the validity period.
   3. End of the service contract, including account deletion or termination.
7. Points may be used only for the member's own transactions. Sale, transfer, or substantially equivalent conduct is prohibited.
8. Improperly or fraudulently acquired points cannot be used and may be recovered by the Platform.
9. For improper point use, the Platform may restrict point use, cancel purchases, impose Article 13 sanctions, or pursue civil or criminal liability.
10. Free points provided through purchases or events may be used only within the announced validity period.
11. Points are valid for one month from the last accrual date, unless a different validity period is separately designated and announced for a service or event.
12. Earlier-earned points are used or expire first.
13. If members cannot use points due to Platform fault, including discontinuation of points or all or part of the Services, the Platform gives at least 30 days' notice under Article 7 of the circumstances and compensation criteria and allows use during that period. Points unused within the notice period are converted into credits of equivalent value.

Article 17. Credits (non-transferable paid points)

1. Credits are paid in-service access rights purchased for content or services directly provided by the Platform. 10 credits correspond to KRW 100 (including VAT) and allow one story episode to be read.
2. Credits may be purchased using currently offered methods designated by the Platform, including credit or debit cards, simple payments (including balances of third-party prepaid electronic payment instruments), app-market in-app purchases, or other electronic payment methods. Available purchase units follow Platform policy and are announced on service pages.
3. On a credit purchase request, the Platform sends a Platform message confirming receipt and whether it accepts. The purchase contract forms when that notice reaches the member. The Platform also provides written contract details (including electronic documents) containing the items in Article 13(2) of the Act on Consumer Protection in Electronic Commerce.
4. When a member has both points and credits, points are used first and credits cover the shortfall for paid content or services. The order may change under Platform policy.
5. Members may withdraw a purchase of unused credits within 7 days after purchase and receive a full refund without fees.
6. After that period, a requested balance refund is paid after deducting the greater of 10% of the refundable amount or KRW 1,000. A balance of KRW 1,000 or less may not be refunded.
7. Refunds for app-market in-app credit purchases are processed through the relevant market's procedures. If a member requests a refund from the Platform, it explains those procedures and recovers credits according to the market's result.
8. Credits are valid for 5 years from the last purchase or use and then expire automatically under Article 64 of the Commercial Act.
9. On service contract termination (account deletion), the credit balance expires automatically and is not restored on re-registration. The Platform informs members of this beforehand.
10. If improper credit purchase or use is confirmed, the Platform may recover credits, restrict service use, or take legal action.
11. Platform operating policies and applicable law govern matters not covered here.
12. As credit issuer, the Platform discloses the items in Article 8(4) of the Act on Consumer Protection in Electronic Commerce and Article 6 of its Enforcement Rule in the in-service Credit Usage Guide.

Chapter 4. Reading and ownership access

Article 18. Purchase requests

1. Members may buy ownership access to story content or reading access to short-form videos. The Platform licenses content from author members and sells it in its own name and for its own account as a mail-order seller, rather than an intermediary. Purchased story content may be read at any time; short-form videos are accessible for 30 days after purchase.
2. This chapter applies only to this chapter's services.
3. Members request purchases by the following or similar process, and the Platform must explain each item clearly:
   1. Search for and select content.
   2. Check content information, terms, withdrawal deadlines, methods and effects, restrictions and reasons, the right of a minor or legal representative to cancel a contract made without representative consent, and costs.
   3. Indicate agreement to these terms and confirmation or refusal of item 2, for example by clicking.
   4. Submit and confirm the purchase request or agree to the Platform's confirmation.
   5. Select a payment method.

Article 19. Contract formation

1. The Platform may refuse the preceding purchase request if:
   1. It contains false information, omissions, or errors.
   2. Acceptance would substantially hinder Platform technology.
2. The contract forms when acceptance reaches the member through the Article 21(1) receipt confirmation.
3. Acceptance must include confirmation of the request, sale availability, and information about correcting or canceling the request.

Article 20. Payment methods

Content purchases are paid by the methods below. Points are used first under Article 17(4) if held. The Platform may not add any fee to the content price because of the payment method.

1. Points awarded by the Platform.
2. Credits.

Article 21. Receipt confirmation, purchase changes, and cancellation

1. On a purchase request, the Platform sends a receipt confirmation through a Platform message (including electronic documents) stating that the purchase is complete and including request receipt, sale availability, and the items in Article 13(2) of the Act on Consumer Protection in Electronic Commerce.
2. A member receiving a confirmation may immediately request changes or cancellation if it differs from their intention. If requested before content provision begins, the Platform must act without delay. If payment has already been made, Article 23 governs withdrawal.
3. Under Article 6 of the Act on Consumer Protection in Electronic Commerce, the Platform retains advertising records for 6 months, contract or withdrawal records and payment or content supply records for 5 years each, and consumer complaint or dispute records for 3 years. Members can view their transaction records within the Services and save them as electronic documents.

Article 22. Reimbursement

If requested content cannot be provided, the Platform notifies the member without delay. If payment has already been received, it refunds or takes necessary refund measures within 3 business days after receipt of payment.

Article 23. Withdrawal

1. A member contracting for content may withdraw within the following periods, or a longer period agreed with the Platform:
   1. 7 days after receiving written contract details. If content provision occurs later, 7 days after receiving content or provision begins.
   2. If no written details were provided, the business address was omitted, or an address change or similar cause prevented withdrawal within item 1's period, 7 days after learning or being able to learn the address.
2. Once digital content provision begins, withdrawal under paragraph 1 is unavailable against the Platform's wishes. However, withdrawal remains available if the Platform failed to prevent interference with the right by clearly disclosing non-withdrawability, offering a trial product, time-limited or partial access, trial digital content, or information. For divisible digital content, members may withdraw the part whose provision has not begun.
3. If content differs from its description, advertising, or contract, withdrawal is available within 3 months of provision and within 30 days of learning or being able to learn the discrepancy.
4. Withdrawal may be made in writing, including electronic documents.
5. Written withdrawal takes effect on the date the document expressing it is sent.
6. The Platform bears the burden of proving disputed matters including responsibility for content damage, formation and timing of the purchase contract, and provision and timing of content.
7. On a transaction cancellation (withdrawal) request, the Platform reviews eligibility and takes necessary refund measures. It may refuse if:
   1. Content is individually produced to the member's order and withdrawal is expected to cause irrecoverable substantial loss, provided that this was separately disclosed beforehand and the member gave written consent, including electronically.
   2. Withdrawal is restricted under the Act on Consumer Protection in Electronic Commerce or other applicable law.
8. Individual purchase refunds follow this table:

Article 24. Effects of withdrawal

1. The Platform refunds content payments within 3 business days after return of content or withdrawal. For delay, it pays interest calculated using the rate in Article 21-3 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce. It is not responsible for external delays such as financial institution system errors or outages without Platform fault.
2. For card or similar payments, the Platform promptly asks the payment provider to suspend or cancel the charge.
3. If it has received payment from a payment business, the Platform returns it without delay and notifies the member. The refunded payment business must promptly refund the member or take necessary measures.
4. If returned content was partly used or consumed, the Platform may charge up to the benefit gained from that use or consumption or the cost of providing it.

Chapter 5. One-minute Cut service

Article 25. Purchase requests

1. One-minute Cut is a subscription service automatically converting story content authored by members into webtoon-style cut panels. It comprises free basic tools for all members and paid premium tools. This chapter governs premium tools.
2. This chapter applies only to this chapter's services.
3. Members request purchases by the following or similar process, and the Platform must explain each item clearly:
   1. Search for and select products (including services, throughout this chapter).
   2. Check product information, terms, withdrawal deadlines, methods and effects, restrictions and reasons, the right of a minor or legal representative to cancel a contract made without representative consent, and costs.
   3. Indicate agreement to these terms and confirmation or refusal of item 2, for example by clicking.
   4. Submit and confirm the purchase request or agree to the Platform's confirmation.
   5. Select a payment method.

Article 26. Withdrawal

1. A member contracting for a product may withdraw within the following periods, or a longer period agreed with the Platform:
   1. 7 days after receiving written contract details. If product provision occurs later, 7 days after receiving it or provision begins.
   2. If no written details were provided, the business address was omitted, or an address change or similar cause prevented withdrawal within item 1's period, 7 days after learning or being able to learn the address.
2. Once service provision begins, withdrawal under paragraph 1 is unavailable against the Platform's wishes. The Platform must prevent interference with withdrawal rights by clearly displaying non-withdrawability or providing a trial or similar means. For divisible services, withdrawal remains available for the part whose provision has not begun.
3. If a product differs from its description, advertising, or contract, withdrawal is available within 3 months of provision and within 30 days of learning or being able to learn the discrepancy.
4. Withdrawal may be made in writing, including electronic documents.
5. Written withdrawal takes effect on the date the document expressing it is sent.
6. On a cancellation (withdrawal) request, the Platform reviews eligibility and takes necessary refund measures. It may refuse if:
   1. A product is individually produced to the member's order and withdrawal is expected to cause irrecoverable substantial loss, provided this was separately disclosed beforehand and the member gave written consent, including electronically.
   2. Withdrawal is restricted under the Act on Consumer Protection in Electronic Commerce or other applicable law.
7. The service applies per episode when used and is provided immediately on purchase completion. Withdrawal is unavailable afterward.

Article 27. Provisions applied by reference

Articles 19–22 and 24 apply by reference.

Chapter 6. Other provisions

Article 28. Work license fees paid to creative members

1. The Platform pays members work license fees (the “Fees”) for permission to use content they create and post through the Services (“Creative Content”). Fees equal 70% of Creative Content sales (actual payments from paid reading or purchases, less payment fees, refunds, and similar deductions).
2. The Platform receives sales proceeds in its own name and for its own account and recognizes the full amount as its revenue. Fees are a Platform expense owed to creative members; the Platform does not hold customer payments for them or settle and pass those payments on to them.
3. Members can view accumulated Fees at any time in My Page. On request, the Platform provides sales details supporting the calculation within a reasonable scope.
4. Once accumulated Fees reach a separately announced minimum payout threshold, members may request payment through My Page. The threshold follows internal operating policy; changes are announced under Article 7(2).
5. Fees are paid to the registered bank account within 15 business days after a request. Payment may be delayed or held in the following cases, and the member is notified of the reason without delay:
   1. Incorrect or erroneous bank account information.
   2. Incomplete legally required identity verification or tax-reporting procedures.
   3. An ongoing dispute concerning copyright infringement, terms violations, or similar matters regarding the content.
   4. Force majeure preventing payment without Platform fault.
6. The Platform handles withholding and other legally required taxes under applicable law. Members must provide required information, including business registration or resident registration numbers.
7. After account deletion or membership revocation, members may request payment of accumulated Fees meeting the threshold within 30 days of that date. Treatment where no request is made within that period is separately designated and announced.
8. Members may object in writing or electronically within 30 days after checking Fee details. The Platform notifies them of its review result within 15 business days after receiving the objection.
9. Points are excluded from Fee calculation under this article.

Article 29. Linking and linked websites

1. Where a main website (the “Site”) and subordinate site are connected by hyperlinks (including text, images, moving images, or advertisements), the former is the linking site and the latter the linked site.
2. A linking site bears no guarantee liability for transactions between a linked site and users through that site's independent services if it clearly disclaims such liability on its initial screen or a pop-up when linking.
3. These terms and the Platform's Privacy Policy do not apply to linked sites outside the official Platform site. Users must check those sites' terms and privacy policies when using services or purchasing content or services. Users bear responsibility for failing to do so; the Platform bears none.

Article 30. Individual terms

If the Platform has individual terms, it obtains agreement when members first use the relevant Service or presents them sufficiently for review. Individual terms take precedence over these terms.

Article 31. Limitation of responsibility

The Platform makes no commitments or warranties beyond those stated here, except where intent or gross negligence of the Company, Platform employees, or agents is established.

Article 32. Damages

1. The Platform compensates member damage caused by its intent or negligence under these terms and applicable law.
2. It bears no responsibility for the following damage arising without its intent or negligence, and excludes indirect, special, consequential, disciplinary, and punitive damages to the extent permitted by law:
   1. Natural disasters or equivalent force majeure.
   2. Service disruption attributable to the user.
   3. Personal damage during access to or use of the Services.
   4. Omission, loss, or destruction of transmitted data, defamation, or other damage arising during third-party use.
   5. Member or third-party damage under Article 10(1).
   6. Damage from free Services.
3. Without its intent or negligence, the Platform need not intervene in disputes between users or between users and third parties arising through the Services or compensate resulting damage.
4. The Platform does not warrant the reliability or accuracy of Services or posted information, materials, or facts and is not responsible for resulting damage, except in cases of intent or gross negligence.
5. Unless it acted intentionally or with gross negligence, the Platform is not responsible for lost expected profits from service use or damage from using materials obtained through the Services.
6. If user violations of these terms or applicable law cause Platform damage, the Platform may claim compensation from the user.

Article 33. Dispute resolution

1. The Platform establishes and operates a compensation-handling body to reflect legitimate member opinions and complaints and handle compensation.
2. Member complaints and opinions are addressed as a priority. If prompt handling is difficult, the member is immediately notified of the reason and schedule.
3. For electronic commerce disputes, if a user seeks relief, the parties may follow mediation by a body referred by the Fair Trade Commission or a city or provincial governor.

Article 34. Governing law and jurisdiction

1. These terms are governed and performed under the laws of the Republic of Korea.
2. The Platform consults in good faith to resolve disputes. If unresolved, proceedings may be brought before the court with jurisdiction under the Civil Procedure Act.

Supplementary provisions

These terms apply from September 25, 2026. Article 14(12)–(14) applies from October 15, 2026. The preceding terms applied from July 1 through September 24, 2026.

Previous terms (Korean originals):

• July 1 – September 24, 2026
• August 9, 2024 – June 30, 2026